Tenant's Zone

How do I report a repair?

If you need a repair, you can:

  • telephone us on 01743 874848, Mon–Thurs 9.00 am to 5.00 pm, Fri 9.00 am to 4.30 pm;
  • email us at enquiries@shropshirerural.co.uk or,
  • If your repair is not an emergency, you can complete the repair form here on our website.

Please remember to provide us with your name, address and contract number, describing fully what you think the problem is. It helps if you can tell us about any times you can’t be available for the repair to be carried out or if someone else will provide access.